Tye Robinson
I lead research, flows, and prototypes for complex products. I focus on clarity, accessibility, and measurable outcomes.
St. Louis, MO (Remote) • Tyrobinson_2000@yahoo.com • 618-980-0151
tyerobinson.com •
linkedin.com/in/tyerobinson
Professional Summary
Senior UX/Product Designer with experience across fintech, telecom, education, and enterprise. Strong in user research, mobile-first design, accessibility, and design systems. Experienced leading end to end product design in agile teams. Known for clear, intuitive experiences that meet user needs and business goals.
Design Tools
Figma, Adobe Creative Suite, Sketch, Balsamiq
UX / UI
User Research, Wireframing, Prototyping, Usability Testing, Heuristic Evaluation, Mobile First Design, Accessibility (508)
Dev Collaboration
Agile, HTML, CSS, Jira, Design Systems, Cross Functional Collaboration
Soft Skills
Leadership, Communication, Problem Solving, Detail Oriented, Stakeholder Engagement
Professional Experience
Senior UX Designer - USAA (Remote)
- Directed member facing bank app improvements; increased engagement by 30 percent.
- Planned and ran user research and testing to identify usability issues and opportunities.
- Partnered with engineering and product for smooth design to dev handoff.
Senior Product Designer - Truist Bank (Remote)
- Led redesign of banking web app; improved user retention by 20 percent.
- Conducted UX audits, created personas, and facilitated agile design sprints.
UX Designer - AT&T (Remote)
- Redesigned account recovery flow; increased login success by 25 percent.
- Built wireframes and prototypes; validated with usability tests.
UX Designer - ABM (Remote)
- Designed COVID cleaning app; reduced task time by 40 percent.
- Redesigned University of Miami College of Education website; aligned stakeholders on goals.
Lead UX Designer - Verizon (Remote)
- Designed 5G self installation app; reduced customer support calls by 25 percent.
- Delivered mobile first onboarding and streamlined UI flows.
Web Developer and Designer - Gerdau America (Tampa, FL)
- Maintained corporate sites and custom booking engines.
- Improved UI consistency; increased traffic by 15 percent through SEO and design updates.
UX Information Architect - Bayer (St. Louis, MO)
- Led UX research and information architecture for enterprise software.
- Produced wireframes and site maps to support engineering teams.
UI/UX Architect - Charter Communications (St. Louis, MO)
- Owned UI and UX for billing system and internal dashboards.
- Used A/B testing and usability metrics to reduce errors and improve efficiency.
UX Web Application Designer - Unisys (St. Louis, MO)
- Led UX and front end for enterprise apps.
- Improved user satisfaction by 20 percent through better flows and interactions.
Education
Southern Illinois University Edwardsville - B.S. in Media Design
Certifications
- Google UX Design Certificate
- Design Thinking Fundamentals, IDEO U
- Figma Masterclass, DesignLab